Please email firstname.lastname@example.org for any returns. Instructions for returns will be sent via email.
Returns & Refunds
We expect you to return the item to us within 14 days of receipt. Our refund will then be processed within approximately 7 business day after we receive your return. You will receive it in the original form of payment and you will be notified via email when the refund has taken place. Keep in mind that your bank may require additional days to process this transaction to your account. Please note that we don’t refund duties, taxes or shipping charges.
Sale items and pre-orders are not eligible for refund.
Return Delivery Charges
Exchange and return delivery charges are payable by the customer. We recommend that you keep the shipping receipt and tracking is added to your return parcel.
We don't offer exchanges at the moment. We recommend placing a new order and returning the previous order.