Shipping
We ship worldwide
Thank you for your patience as we work as quickly and safely as possible to get your order to you. In order to ensure the safety of our team, our warehouse is taking extra precautions when fulfilling orders. Furthermore, all major carriers are experiencing shipping delays.You may experience extended lead times for shipping so please allow a few extra days for orders to be shipped during this extraordinary time. Thank you for your patience.
Shipping policy
To minimize our carbon footprint, from September 2020 onwards, all orders will be shipped from Hong Kong, where our products are made. Your order will be dispatched within 1-2 business days of placing an order (this excludes weekends, public holidays, for pre-order or sales) and you will receive an email notification with your tracking information once it has been dispatched.
Delivery
Delivery will be sent via SF Express for local deliveries, Fedex for US and DHL for the rest of the world. If you have any questions about delivery, shoot us an e-mail at orders@commonthread.store
Estimated delivery time and costs
| Destination | Delivery time estimates | Cost |
| Hong Kong | 48 hrs | Free |
| US | 3 to 4 days | Free - orders over $180 |
| US | 3 to 4 days | $30 - orders under $180 |
| EU, Canada, ANZ, Asia |
10 to 14 days | Free - orders over $180 |
| EU, Canada, ANZ, Asia | 10 to 14 days | $20 - orders under $180 |
| Rest of the world | 10 to 14 days | Free - orders over $350 |
| Rest of the world | 10 to 14 days | $35 - orders under $350 |
Taxes and duties
All international packages may be subject to duties and taxes. Duties and taxes are the responsibility of the customer and we encourage you please check your local customs website for estimated costs.